Frequently Asked Questions
Customer account
- How can I cancel my monthly subscription?
Your monthly subscription is activated at ccbill and you can cancel it there at any time. The minimum term is 30 days and it is automatically extended by 30 days after it has expired.
- Do I need to create a profile and what about my payment details?
No, the profile is completely voluntary, its only (as at other communities) to learn you know.It. Payment data are generally not stored by us but from payment provider ccbill.
Video clips
- Why can’t I download the clips?
In the past, some users who have purchased clips (downloads) from us have illegally shared them on other websites for free. To prevent this, there will be no downloads in the future. Our clips can be streamed comfortably on any device. This also has the advantage that the user no longer has to save the clips themselves.
- Why are some clips charged despite the monthly fee?
Unfortunately, we cannot exist from the monthly fees alone. For particularly long or current new clips, we sometimes charge a small fee to pay for the masters. However, 95 percent of all clips are free. This will also be the case with most new clips.
- If I have bought a clip extra, can I always see it?
Yeah, as long as you’re a subscriber. The clip is then automatically stored in your profile, as well as all clips that you mark accordingly. You always have then exactly the clips in your area (user side ) , which you actually like. Master page and master contact
Master page and Master contact
- Why are some masters no longer present ?
Some masters don’t want to be contacted anymore, for example because of family circumstances or because they just don’t feel like it anymore. We ask you to respect this.
- Which masters can I contact and how does it work?
You can contact all the masters that are displayed on our page under the category. Their contact details are there available for free. Please also understand that not every Master is available 24/7 and that a certain service in return is expected from a certain point. Also, if you make a promise to a Master, then hold it, we don`t want Faker!
- Can I write anonymously with a master?
Yes, in the mail function you can write the masters directly via our platform. The corresponding master will then be informed and he can answer you here as well.
- Can I give a master a tip right here at bmbplay?
Yes. If you give a tip, the Master get a message. Please think about, you must have the tokens at your account.
- Can I arrange private meetings?
Yes, private meetings are generally a matter between the user and the master. Bmbplay assumes no liability or guarantees regarding the compliance with agreements. If you book at bmbplay ( Have a look at the front page “Be slave at BMB”) you have the guarantee.
- What can I expect in private meetings?
Usually what the user has made out with the master. Generally, there will be no sexual acts. We want to clearly define that it is a fetish in the area of shoes, feet and humiliation.
Auctions
- What will be offered at auctions?
Bmbplay auctioned worn shoes of the Masters. The auctioning of socks is currently not planned, as the effort (entry, packaging, shipping) is out of proportion.
- Why do I have to pay in advance, even though the auction is not over yet?
If you wants to have an item and bid for it, you are the highest bidder at this moment and as well the current owner. It must be clear that you also complies with the auction and buys the item at the end of the auction. If you are now outbid, then you gets your tokens back. Ultimately, it’s a hedge for us to be sure that you also complies with the auction.
- How long does an auction last and when does it start?
The duration of an auction varies between 2 and 4 weeks. The auction starts with the first bid on the minimum price.
- Are there any additional costs?
No, packing and shipping costs are already included in the minimum bid.
- What happens when I have bought an item at auction?
When you are the highest bidder, we’ll write to you. After you have given us your address, we will ship the item within 3 days.
Raffles
- What is going to be raffled and when?
Once a month, we give away different items from the Masters. These can also be shoes, here also worn socks of the master or a desired clip according to the user’s ideas (if feasible). There are always 75 numbers.
- How does a raffle work?
The draw is based on bingo. There’s always 75 numbers. You can select a maximum of one number. Once all the numbers are filled, the draw is full. The draw always take place on a Sunday at the end of the month. We’re doing this live. Three winners are drawn. The first place gets free choice. So if he takes the shoes, for example, they’re gone. And so on.
- Does the raffle cost anything?
Most lotteries are free. However, we are considering holding a large raffle every six months for a lot prize.However, real profits can be expected.
BMB Live
- How does BMB Live work?
We will go live regularly, mostly on Sundays and after further notice. Then the user will be able to experience some masters live. Live is not saved, but is intended to be a unique live experience. It will always be around 4:00 p. m. CET.
Monthly subscribtion
- Why do you work with tokens and how much does the subscription cost?
Due to the different currencies, we believe that tokens are the best. 1 euro = 1 Token. The subscription costs 20 tokens, which means 20 euros per month.
- What do I get for the subscription?
The user gets almost all clips for free to stream, all current master data, participation in raffles and auctions, as well as the hosting of the clips.
- What if I want to suspend for a month or more?
Your login remains valid. If there are no tokens available, you will not be able to access bmbplay. If you replenishes your account, all clips and also the profile are available again.
- Can I delete my account completely?
Yes, you can post a message and the account will be completely deleted within 24 hours. In this case, all remaining tokens will expire.
Making clips at BMB
- Can I join bmbplay and shoot clips as a slave?
Yes, but we expect a deposit of 200 tokens. This will be credited back to you if you keeps to the agreed date. As a slave you don’t have to bear any additional costs during the shooting. The user only has to travel to us at his own expense.
- Can I wear a mask or anonymize myself in the clip?
No, we only shoot with full view.
- Can I choose who to shoot with and what to shoot?
To some extent, yes. Of course, we will deal specifically with your fetish. But not all masters are always available. We will discuss about your requirement and only mutually agreed content will be enacted.
Master`s from other countries
- Can I join you as a master even though we don’t know each other?
Yes, our goal is to create a community in our area. For users from faraway countries, it is of course not easy to travel to Germany. We therefore welcome every new Master.
- Does it cost me anything?
No, we only expect all the necessary data and correspondingly good pictures. But we also expect reliability and compliance with your promises to the user. You have to be 18 years old and it would be good you have experience.